Shipping & Returns
Shipping:
- $6 flat-rate US shipping or FREE on orders over $150!
- Orders are processed and shipped out within 24-48 hours.
- If you need expedited shipping, please Contact Us for a rush order (fees will apply).
- FREE local pickup is available in Bulverde Texas (Choose option at checkout.)
Returns:
- Returns must be requested and postmarked to us within 14 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
- Returns are eligible for store credit only.
- Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, consumables and food items, customized Items, seasonal Items, sale/clearance items.
- Shipping charges (original and return) are the customer’s responsibility.
Process of Return:
- Email returns@thewellclothing.com with subject line 'Return' and your order number.
- State reason for return and/or exchange.
- We will respond within 2-3 business days.
- All returns must go through proper channels to be accepted.
((All returns will be reviewed and may be refused for returns if policies are not followed.))
